To secure your event, we do require a booking fee which is either: - ½ or your total cost or - 33% of the total event cost if your event is over $500.00 and more than 3 months out

We charge both a delivery and setup fee. The delivery fee starts at $20 and is calculated based on distance. The setup fee also starts at $20 and is based on scale of event or decor.

Planned by Stephanie charges a convenience fee to clients that remit payment via Cash App, Zelle, Apple Pay, or Venmo. The convenience fee is currently $3, and is subject to change at any time. This fee is automatically added to your event cost at the time of securing your event. Please note that when paying via Zelle there is no convenience fee.

Delivery, Set-Up, and Pick Up times are always set based on the event time and availability. Each booking requires setup at least two hours before the event start time, and pick-up time will be based on the event end time.

No cash refunds. If client cancels within 7 days of event depending on amount of invoice there will be a credit minus a cancellation fee. If a client cancels within 14 days or more of their event, there will be a credit that must be used within 90 days minus their cancellation fee.